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Data protection at FUTURES NutritionWe take the protection of your personal data very seriously and treat your personal data confidentially and in accordance with the statutory data protection regulations and this data protection declaration.
Shop securely with SSLBy using SSL on the entire website, we enable the safest possible shopping experience. Your personal data is encrypted by our software with up to 2048 bit SSL (Secure Socket Layer) before it is transmitted, which represents a very high level of security.
You can recognize an encrypted connection by the fact that the address line of the browser changes from "http: //" to "https: //" and by the lock symbol in your browser line. If the SSL encryption is activated, the data you transmit to us cannot be read by third parties.
Storing and using personal informationPersonal data is information that can be used to identify and contact a person. We receive and save your personal data when you contact us, fill out forms, are active on our website, shop with us, register for our eNewsletter and write a product or shop review.We collect and store this personal data because it is necessary to answer your questions, to inform you and to process your orders correctly. We also use this information in order to be able to offer you a shopping experience that is as relevant as possible and tailored to your interests.In addition, we use anonymized data that our software and the analysis tools we use save in order to improve our website and our offer.
Information and deletion of personal data
You can view and change your personal data at any time in your customer account so that they are always up to date. Simply log in to your customer account. Here you will find all the personal data that we save for you. For security reasons, we do not display any payment information in the customer account. Contact us if you have any questions about personal data or would like to delete your customer account. Please note that due to legal regulations, we are not allowed to delete completed orders and the invoices generated from them.
Transfer of business sharesIt could be that areas or our entire company will be sold in the future. In this case, customer data is usually transferred to the buyer as part of the transaction so that business can continue properly. However, all customer information concerned is still subject to the data protection declaration described here.
Server-Log-FilesUnsere Software speichert automatisch Informationen in so genannten Server-Log Files, die Ihr Browser automatisch an uns übermittelt. Dies sind: Browsertyp / Browserversion verwendetes Betriebssystem (User Agent Werte des Browsers) Referrer URL Angefragte URL Datengröße der Serverantwort IP-Adresse des zugreifenden Rechners Uhrzeit der ServeranfrageDiese Daten sind nicht bestimmten Personen zuordenbar. Eine Zusammenführung dieser Daten mit anderen Datenquellen wird nicht vorgenommen. Wir behalten uns vor, diese Daten nachträglich zu prüfen, wenn uns konkrete Anhaltspunkte für eine rechtswidrige Nutzung bekannt werden.
PasswordThe password that you assign when you create your customer account on our website is saved using an asymmetrical encryption process. This means that your password is not saved as normal text and is therefore unreadable for anyone. We cannot read your password either and therefore cannot send it back to you.If you forget your password, you can create a new password at any time by clicking on the link and entering your email address under which you opened your customer account with us. You will then receive an email with a link that will take you to a page where you can assign a new password.
Social Plugins and Videos
Social plugins and videosWe use plugins from the social networks Facebook, Google+ and Twitter as well as the online video portal YouTube on our websiteWhen a user calls up a website of a social network that contains such a plugin, its browser establishes a direct connection with the servers of the social network. The content of the plug-in is transmitted directly from the social network to your browser, which integrates it into the website. VitaminExpress therefore has no influence on the amount of data that the social networks collect with the help of the plugins and therefore informs users according to their level of knowledge:By integrating the plugins, the social networks receive the information that a user has called up the corresponding page of the offer. If the user is logged in to the social network, they can assign the visit to their account on this social network. When users interact with the plugins, for example by pressing the Like button or making a comment, the relevant information is transmitted directly from your browser to the social network and stored there. If a user is not yet a member of the social network, there is still the possibility that this network will find out and save the IP address of the user. According to Facebook, for example, only an anonymized IP address is saved in Germany.The purpose and scope of the data collection and the further processing and use of the data by the social networks as well as the related rights and setting options to protect the privacy of users can be found in the data protection information of the respective social network.If a user is already a member and does not want a social network to collect data about him via the VitaminExpress website and link it to his or her already stored member data, he must log out of the social network before visiting the website.Our website uses plugins from YouTube, operated by Google. If you visit one of our pages equipped with a YouTube plug-in, a connection to the YouTube servers will be established. The YouTube server is informed which of our pages you have visited.If you are logged into your YouTube account, you enable YouTube to assign your surfing behavior directly to your personal profile. You can prevent this by logging out of your YouTube account.Here are the data protection notices of the respective social networks: