Frequently asked questions

We dispatch your order as quickly as possible. Within Germany, delivery usually takes 3–5 working days. For deliveries abroad, shipping can take a little longer.

Shipping costs depend on the delivery country and the shipping method chosen. The exact costs are shown to you transparently during the order process (checkout), before you place your order bindingly.

You can pay conveniently using the usual payment methods. Which methods are actually available is shown at checkout, before you place your order bindingly.

As a consumer you have a statutory right of withdrawal of 14 days from receipt of the goods, without giving reasons. The exact conditions and the procedure can be found in our withdrawal policy. If you have questions about returning goods, our customer service will be glad to help at info@futuresnutrition.de.

Please follow the recommended daily intake and the storage instructions on the product packaging and the product page. Store the products in a dry place, not above room temperature and out of reach of young children. Food supplements are not a substitute for a balanced, varied diet and a healthy lifestyle. The stated recommended daily intake should not be exceeded.

Composition, ingredients and nutritional values are given on every product page in the “Nutritional values & ingredients” section. The details on the product page and the original packaging are always authoritative.

Information on suitability – vegan, vegetarian or free from certain additives, for example – is given where applicable on the relevant product page and on the packaging. If you are unsure or have known intolerances, please discuss taking the product with a doctor or pharmacist.

You can reach us by email at info@futuresnutrition.de or by phone on 067067836. We answer your enquiry as quickly as possible, usually within one working day.